Calle del Marqués de Lozoya 25, 28007 Madrid
+34 915 740 680

Terms of Use

Terms of use and Cookie policy of the website of ÁREA AUDIOVISUAL HOGAR SL


The reading and acceptance of these TERMS AND CONDITIONS OF USE (hereinafter the “Terms of Use”) is a necessary condition for the use of the services of the website (hereinafter the “Website”) and the mobile application “reformas10” (hereinafter the “App”).

The Terms of Use constitute General Conditions of Contract, are contractual and obligatory in nature and govern the relationship between all users of the Website and the App (hereinafter the “User”) with ÁREA AUDIOVISUAL HOGAR SL, S.L. (hereinafter, “Área Audiovisual Hogar sl”), a company of Spanish nationality, with address at C/ Marques de Lozoya, 25, 28007 Madrid, with CIF B80868011, and e-mail: and telephone 91 574 06 80.

The use of this Website or the App and its services implies the full acceptance of the provisions included in these Terms of Use according to the version published by Área Audiovisual Hogar sl at the time the user accesses the Website or the App. The use of the services offered to the Professionals through the Website or the App is subject to particular conditions of its own which, as the case may be, replace, complete and/or modify these Terms of Use. Therefore, prior to the use of such services, the Professional must also read carefully and also accept the corresponding special conditions, if any.


The purpose of the Website and the App is to offer a service that allows individuals, professionals, companies, stores and brands related to the sector of works and reforms in general and services for the home (hereinafter, “the Professionals” or individually considered, “the Professional”) to advertise and publicize their services with clients who require those specific services (hereinafter “the Clients”, or individually considered, “the Client”). Clients can also announce their budget requests, so that interested professionals can contact them with information about these services.

Area Audiovisual Home sl offers its clients the realization of budgets on works and reforms in general and services for the home, as well as the possibility of requesting budgets from professionals and contacting them.

Área Audiovisual Hogar sl does not intervene in any case in the negotiations carried out between Client and Professional, remaining apart from them at all times, or in the execution of the work agreed between Client and Professional, so it is not responsible, in any case, the work done by the Professional to the Client, or compliance with the obligations of the Client to the Professional, expressly exempting the Client and the Professional to Área Audiovisual Hogar sl of any disagreement that may arise between the two.


The Website and the App are intended for persons of legal age who have full legal capacity and the capacity to act necessary for their use. Minors of this age are not authorized to use either the Website or the App and should not, therefore, use the services of the same, so Area Audiovisual Home sl reserves the right to terminate and cancel the data of those users who, having been required to do so, do not prove to the satisfaction of Area Audiovisual Home sl be of age.


Area Audiovisual Home sl conditions the use of some of the services to the previous completion of the corresponding user registration, having to indicate at least the information marked with a. The user can cancel the registration of Audiovisual Home Area sl at any time by writing to

The User is solely responsible for the information provided in your registration, ensures that the data provided to Area Audiovisual Home sl are accurate and updated and is responsible for communicating to Area Audiovisual Home sl any changes in them and keep all information provided updated so that it responds at all times to their actual situation.


Area Audiovisual Home sl offers customers the ability to request quotes from To this end, the registered Client provides the information and characteristics of the work for which he wishes to request a quote and undertakes to ensure that it is true and accurate. In any case, the Customer or will be solely responsible for false or inaccurate information provided and the damage that could cause Area Audiovisual Home sl or third parties for such information.

By requesting a quotation, the Client consents to the transfer of his contact details and the content of his request to third parties. Thus, Area Audiovisual Home sl will provide these data to, Professionals, in order that they contact him to provide the requested budget or information about the requested service. Such communication of personal data is necessary to carry out the service requested by the User and is regulated in the Privacy Policy, which can be consulted by clicking here.

It is possible that in a given geographical area Area Audiovisual Home sl does not have contacts of professionals who can provide the requested service. In such cases, Área Audiovisual Hogar sl has agreements with other companies similar to us that may be able to provide this service. In case the Client authorizes that his data be provided to any of these companies with the indicated purpose.

On the basis of the information provided by the Client and, where appropriate, the visit made by the Professional, the latter makes an estimate that will be binding on the Professional if accepted, unless the description of the work does not correspond to the reality has not provided complete information or has provided an estimated or indicative budget by the Professional. In this case, the Professional will be able to modify the budget according to the reality of the work to be done.

The Client is not obliged to accept any quotation provided by Professionals contacted through Área Audiovisual Hogar sl.

announced on the Website. If Área Audiovisual Hogar sl becomes aware that any User is violating current legislation, it will immediately proceed to cancel their account.


Users may exercise their rights of access, rectification, cancellation and opposition by sending an e-mail to For more information on the use of Área Audiovisual Hogar sl about the data it receives, see our Privacy Policy.


Users agree to use the services offered through the Website and the App in accordance with current legislation, these Terms of Use, the particular conditions that are specified for certain services and other notices and instructions brought to their attention, as well as morality and generally accepted principles of morality and public order.

The Users renounce to use any of the materials and information contained in this Website or in the App for illicit purposes or expressly prohibited in these Terms of Use as well as the particular conditions that, where appropriate, are enabled, or against the rights and interests of Área Audiovisual Hogar sl, its members or third parties and must respond to them in case of contravention or breach of such obligations or, in any way (including the introduction or dissemination of “computer viruses”) damage, disable, overburden, impair or prevent the normal use of materials and information contained on the Website or in the App, information systems or documents, files and all kinds of content stored on any computer equipment (hacking) of Área Audiovisual Hogar sl, its members or any User of the Website or in the App.

Website and App Anti-Spamming Policy

Users are obliged to refrain from:

  • Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes.
  • Make available to third parties, for any purpose, data collected on the Website or in the App.

Users or third parties affected by the receipt of unsolicited messages may report this circumstance by sending a message to the following email address:

User Suspension or Revocation

If Área Audiovisual Hogar sl considers that the User does not comply with these Conditions, it reserves the right to suspend or revoke their registration and right to access or use the Website and the App at any time and without responsibility or need to inform the User.

Área Audiovisual Hogar sl may use any operational, technological, legal or other method available to ensure that these Conditions are respected (including, without limitation, blocking IP addresses).


Customers will be able to insert opinions and comments. Such opinions may be based on those services provided as a result of the use of the Website or the App or those provided outside of the Website or the App. Área Audiovisual Hogar sl reserves the right to publish, extract, summarize or abbreviate the content of the opinions made by the Clients.

The User agrees not to transmit, disseminate or make available to third parties content or comments or opinions that are merely indicative and not exhaustive:

  • In any way they are contrary to, disregard or attempt against the fundamental rights and public freedoms recognized in the Constitution, in international treaties and in the rest of the legislation in force.
  • Induce, incite or promote criminal, denigrating, defamatory, infamous or violent actions or, in general, actions contrary to the law, generally accepted morals and good customs or public order.
  • Induce, incite or promote discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.
  • Do not take into account goods or services developed by the Professional or comments that have no qualitative value (e.g., “the work is not yet completed”).
  • Incorporate, make available or allow access to products, elements, messages or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order.
  • Induce or may induce others to an unacceptable state of anxiety or fear
  • Whether they are offensive, insulting or degrading.
  • Do not correspond to the work carried out by the Professional.
  • Are contrary to the right to honour, to personal and family privacy or to one’s own image
  • Violate the regulations on the secrecy of communications.
  • Are related to advertising on sites that are within the jurisdiction of the Web site or the App or its advertisers.
  • Whether they are false or do not correspond to reality.
  • Whether the advertising is illicit, misleading or unfair.
  • They cause difficulties in the normal operation of the services due to their characteristics (such as format, extension, etc.).

Área Audiovisual Hogar sl reserves the right to remove from the Website and the App all those comments and opinions that are not in accordance with these Terms of Use. Área Audiovisual Hogar sl is in no way responsible for the content or opinions expressed by a User on the Website or in the App.

Likewise, Área Audiovisual Hogar sl reserves the right to modify the content that the Professional publishes on the Website or the App, for the sole purpose of advertising, to give it a better presentation and distribution on the Website or the App, and to highlight the characteristics of the services offered, as well as to adapt the content to the style and minimum quality of Área Audiovisual Hogar sl. For this purpose, the Professional authorizes Área Audiovisual Hogar sl to, free of charge, make said modifications or adaptations, to freely reproduce, distribute, advertise or exploit by any form or means said content published by the Professional, renouncing any rights of economic content that may correspond to him/her, by way of compensation or any other title.


Area Audiovisual Home sl is the owner of the domain names:


The Website and the App in its entirety, including without limitation its design, structure and distribution, text and content, logos, buttons, images, drawings, trademarks, trade names, source code, creativities, as well as all intellectual and industrial property rights and any other distinctive sign, belong or are assigned to Área Audiovisual Hogar sl or, where applicable, to the individuals or legal entities that appear as authors or holders of the rights or their licensors, without it being understood that the use and access to the Website and the App and the use of its services attributes to the User any right over the aforementioned elements. The User undertakes to respect these rights.

Material published by Users

The User is the owner of all the material he or she publishes on the Website and the App, as long as he or she is the legitimate owner of what he or she publishes. By publishing it, the User guarantees that he/she has the permission to do so and automatically grants a non-exclusive, continuous and universal license to Área Audiovisual Hogar sl to use it. Área Audiovisual Hogar sl may assign or transfer the above-mentioned license to its affiliates and successors without the User’s consent. Área Audiovisual Hogar sl reserves the right to reveal the identity of the User to third parties who claim that the material published on the Website and the App violates their intellectual property, privacy or other rights.

Área Audiovisual Hogar sl will not assume any responsibility for intellectual or industrial property rights owned by third parties that are infringed by a User.

The reproduction, exploitation, alteration, distribution or public communication of the Website and the App for uses other than legitimate information or recruitment by users of the services offered is prohibited.

By using the Website or the App, you acknowledge that you do not have any ownership rights or license to the Website or the App.

Área Audiovisual Hogar sl informs of the existence of a system for claiming rights to the content published on the site, by sending an e-mail to the following address:


The Website may use cookies when a User browses its sites and web pages.

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a User or his/her computer and, depending on the information they contain and the way he/she uses his/her computer, they can be used to recognize the User.

The cookies that a website may use are of the following type:

  • Own cookies: are those sent to the User’s terminal equipment from a computer or domain managed by the editor himself and from which the service requested by the User is provided.
  • Third-party cookies: are those that are sent to the User’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
  • Session Cookies: are a type of cookie designed to collect and store data while the User accesses a website.
  • Persistent cookies: these are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
  • Analysis Cookies: are those that either treated by Area Audiovisual Home sl or by third parties, allow us to quantify the number of users and thus make the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your navigation on our website in order to improve the products or services we offer you.
  • Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, in its case, the publisher has included in a web page, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency in which the ads are shown.
  • Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, in its case, the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information on the behavior of users obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Currently this site does not use cookies, beyond those essential to enable navigation on the site, those used by the Google Analytics service, Google AdSense and Criteo, for the collection of statistical and analytical information and related to the insertion of behavioral advertising, and those listed below.


Please read this Privacy Policy carefully before you begin using the Website, App or Tool and provide any personal information. It will help you make informed decisions. If you use the Website, the App or the Tool it is because you accept that Área Audiovisual Hogar sl treats your information and personal data in accordance with this Privacy Policy.

In the processing of personal data of its users, Área Audiovisual Hogar sl complies at all times with current legislation in Spain and specifically with Regulation EU 2016/679 of the European Parliament and Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter “RGPD”). Translated with (free version)

Área Audiovisual Hogar sl only treats the personal data obtained from the forms voluntarily filled out by the Users under the principles of legality, loyalty and transparency, purpose limitation, data minimization, accuracy, conservation period limitation, integrity and confidentiality and proactive responsibility.


Área Audiovisual Hogar sl, S.L., (from now on “Área Audiovisual Hogar sl” or “the person in charge”) is a company of Spanish nationality, with address in C/ Marques de Lozoya, 25, 28007 Madrid, with CIF B-65100240, with e-mail: and telephone 91 574 06 80.


The personal data provided will be kept for an indefinite period of time, as long as the deletion of such data is not requested by the User.


The User can obtain confirmation about whether Área Audiovisual Hogar sl is processing personal data concerning him/her and access to it.

The User may request from Área Audiovisual Hogar sl the exercise of the rights of access to the personal data, its rectification, suppression, the limitation of its treatment, opposition and portability, by sending an email to , attaching a copy of the official identification document of the User and clearly expressing the right you wish to exercise. Forms for the exercise of such rights may be requested from that mailing address.

The User may also file a complaint with a supervisory authority.


The Website is intended for adults. Área Audiovisual Hogar sl does not voluntarily collect or maintain any Personal Information from minors. If Área Audiovisual Hogar sl becomes aware that the User is a minor, it will proceed to the immediate cancellation of his/her personal data and account.


Area Audiovisual Home sl adopts the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, theft of personal data provided, as well as to ensure a level of security appropriate to the risk, given the state of technology, implementation costs, nature, scope, context and purposes of treatment, as well as the risks of variable probability and severity for the rights and freedoms of individuals. Translated with (free version)

In the use of the personal data of the Users, Área Audiovisual Hogar sl commits itself to respect the confidentiality and to use them according to the purpose of its treatment, as well as to give fulfillment to its obligation to keep them and to adapt all the technical and organizational measures of security to guarantee a level of security adapted to the risk.

Área Audiovisual Hogar sl takes particular account of the risks presented by the processing of data, in particular as a result of the destruction, loss or accidental or unlawful alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

Also, Área Audiovisual Hogar sl takes steps to ensure that any person acting under its authority and have access to personal data of users can only treat such data following the instructions of Área Audiovisual Hogar sl, unless it is obliged to do so under the law of the Union or Spain.


In the event that any User or third party considers that there are facts or circumstances that reveal the illicit nature of any content on the Website or the App or its use, they should contact Área Audiovisual Hogar sl through or through the contact details indicated on the Website and in these Terms of Use, always indicating

  • the personal data of the claimant (name, address, ID or passport number, telephone number and e-mail address)
  • the alleged unlawful activity carried out on the Website or App and its motivation that reveals such unlawful nature.

The presentation of the services that Área Audiovisual Hogar sl provides through the Web Site and the App has, in principle, an indefinite duration. However, Área Audiovisual Hogar sl is authorized to terminate or suspend the provision of its services at any time, without prejudice to what may have been stipulated in the corresponding specific conditions. In any case, if possible, Área Audiovisual Hogar sl will try to give prior notice of the termination or suspension of any or all of the services.


These Terms of Use were last updated on May 27, 2018.

Área Audiovisual Hogar sl reserves the right to unilaterally modify, correct or change these Terms of Use at any time. When this occurs, the new Terms of Use will be posted on the Website as well as the date they become effective in the final part of the Terms of Use. We recommend that you visit this page regularly to keep up to date with any changes that may occur. If you do not agree to the modifications of these Terms of Use, do not use the Website or the App. The use of the Website or the App on an ongoing basis, implies the acceptance of these Terms of Use and its possible modifications.

This post is also available in: Español (Spanish)

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“AREA AUDIOVISUAL HOGAR S.L. ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es mejorar la competitividad de las Pymes y gracias al cual ha puesto en marcha un Plan de Marketing Digital Internacional con el objetivo de mejorar su posicionamiento online en mercados exteriores durante el año 2021. Para ello ha contado con el apoyo del Programa XPANDE DIGITAL de la Cámara de Comercio de España

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